FAQ's

Is the resort reserved for timeshare members only?


No, there are multiple ways to be our guest at Alpine Village Resort. Please visit our "Your Stay" page for options.




Are dogs or cats allowed?


Due to the use schedule of Alpine Village Resort, animals (e.g., pets) are not allowed to stay at in our chalets, except for qualified service assistants.




What are the amenities of the clubhouse?


The Alpine Village clubhouse has a check-in office, two bathrooms for pool users, lending libraries, great room with wood fireplace, dining area, downstairs game room, and wood deck with mountain view. Outside amenities include a shuffle board, salt-water pool, and gas fire ring.




Is the clubhouse suitable for large gatherings or meetings?


The Alpine Village clubhouse offers a great room (16 ft x 26 ft) and a dining room (18 ft x 28 ft) which allows occupancy for 60 people. Please contact us to make arrangements for your specific needs.




What is the phone number for my chalet?


Each Alpine Village Resort chalet has its own phone number which will be supplied to you upon check-in.




Are sheets and towels included or should we bring our own?


No need to bring linens, blankets, pillow, or towels. Each Alpine Village Resort chalet is fully furnished. You only need to bring your personals.




Does the kitchen include coffee filters?


Yes, a number of coffee filters are supplied in the fully equipped kitchen. You only need to bring your own groceries. If you find anything you need and does not seem to be in your Alpine Village Resort chalet, please contact our receptionist who can assist you.




What is the resort's cancellation policy?


Cancellation policy depends on the type of reservation.

Rentals: Full refund is available when written cancellation is received more than thirty (30) days prior to scheduled arrival date. A 50% refund is allowed for cancellations received thirty (30) to fourteen (14) days before arrival date. No refund will be honored for cancellation requests less than fourteen (14) days prior to arrival.

Leases: Cancellation policy shall be as described in the contract.

Owners: If not using their week, owners have the option to deposit their timeshare week for exchange in their paid membership RCI account, request an internal exchange for another available week at Alpine Village Resort, or make their week available for rental.




Do you take reservations for 1-2 nights?


Weekly reservations run from 4-6 p.m. Saturday to the following Saturday at 10 a.m. Occasionally, arrangements can be made for registrations Friday to Friday or less than seven (7) day with minimum of three (3) days. During 2020, online reservations are limited to (7) day bookings. Email directly to request 3-6 day stays.




How do I check in?


Prior to your arrival, you will receive a "Greetings from Alpine Village Resort" email with instructions about what to expect upon your arrival at Alpine Village Resort. Check in is on the front porch of Lark 2 (across from the parking lot next to closed pool).




What are the driving directions to the resort?


Alpine Village Resort is located at 33 National Forest Dr, Burnsville NC 28714 midway along Hwy 80 which runs between Marion & Micaville NC. Locate "Albert's Lodge at Mt. Mitchell" 2.3 miles north of the Blue Ridge Parkway, and head up South Toe River Rd. Just before the road changes to gravel, follow the sign for Alpine Village pointing across a steel bridge. Travel past the pond on your left and up the steep Sweet Water Rd to the very top, where you will find the Resort.





COVID-19: Alpine Village Resort is opening for the 2020 season on June 6, 2020. With abundance of caution and safety of all guests, the clubhouse & pool remain closed.  Our manager will use the front porch of Lark 2 for all Resort guest services.

SECURE PAYMENT:

828-675-6021

AlpineResortNC@gmail.com

Burnsville, North Carolina

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